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Provider: Pro-Logic Technologies, Kangari Building, Nairobi
The front camera — positioned in the notch, punch-hole, or top bezel of the phone — handles selfie photography, video calls, and on some devices, Face ID or facial unlock recognition. It is a smaller, lower-resolution sensor than the main rear camera but is critical for daily communication. On iPhones with Face ID (iPhone X and later), the front camera is part of the TrueDepth camera system that also includes an infrared camera, dot projector, and flood illuminator — components that are paired to the logic board and cannot be fully replaced without impacting Face ID functionality unless the repair is performed by an authorised service provider.
Symptoms of Front Camera Failure
- Selfie camera shows a black screen in all camera apps
- "Camera cannot be opened" error specifically in front camera mode
- Front camera image is blurry, pixelated, or shows colour distortion
- Face ID stops working alongside front camera failure (iPhone — TrueDepth system)
- Front camera works in some apps but not others (software issue — not a hardware fault)
Estimated Front Camera Replacement Costs in Nairobi (2024–2025)
| Device Category | Parts (KES) | Labour (KES) | Total Estimate (KES) |
|---|---|---|---|
| Budget Android front camera | 400 – 1,000 | 500 – 900 | 900 – 1,900 |
| Mid-range Android (Samsung A-series, Redmi) | 700 – 2,000 | 600 – 1,100 | 1,300 – 3,100 |
| Samsung Galaxy S-series with punch-hole cam | 1,500 – 4,500 | 900 – 1,500 | 2,400 – 6,000 |
| iPhone (6 through XR — no Face ID) | 800 – 2,200 | 700 – 1,300 | 1,500 – 3,500 |
| iPhone X through 15 (TrueDepth — Face ID) | 3,500 – 12,000 | 1,500 – 2,500 | 5,000 – 14,500 |
Front camera replacement on Face ID iPhones requires OEM or Apple-authorised parts to fully restore Face ID functionality. Aftermarket cameras will restore the image but Face ID will remain non-functional.
Pro-Logic Technologies at Kangari Building, Nairobi advises on Face ID implications before any front camera work on iPhones is undertaken.
