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If your TV keeps restarting by itself, it can be frustrating and may point to either a software glitch or a hardware fault. At Prologic Technologies, our technicians in Nairobi and Mombasa diagnose and fix TVs that boot, freeze, and then reboot repeatedly, restoring smooth performance and longer life to your set.
Contact Prologic Technologies
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Phone: 0723 763173
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WhatsApp/other line: 0738 537 038 / 0101 763 173
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Email: info@televisionrepair.co.ke or info@prologictechnologies.co.ke
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Nairobi address: Kangari Building, 3rd Floor, Shop KA7, Luthuli Avenue, Nairobi
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Website: https://prologictechnologies.co.ke
Common reasons a TV keeps restarting
Several issues can cause a TV to reboot repeatedly rather than staying on.
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Power‑supply problems: Swollen capacitors, faulty power boards, or unstable current can make the TV shut down and restart as voltages fluctuate.
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Overheating: Dust‑clogged vents, poor ventilation, or a failing cooling fan cause the internal temperature to rise, triggering automatic shutdowns and warm‑up cycles.
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Software or firmware glitches: Corrupted system files, failed updates, or unstable apps on smart TVs often force reboots to reset the system.
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Loose cables or damaged boards: Bad connections on the motherboard, T‑Con board, or HDMI board can interrupt the TV’s operation and trigger restarts.
Simple checks you can try at home
Before calling a repair technician, try these basic troubleshooting steps to see if the problem is temporary.
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Unplug the TV for 10 minutes to reset the power supply and clear any minor software hiccups.
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Check the power cable and outlet: Use a different socket or power strip and inspect the cable for cuts or loose plugs.
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Update the TV firmware: Go to Settings → System → Software Update and install any pending updates.
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Clear storage and apps (smart TVs): Remove unused apps and cached data to reduce system load and crashes.
If the TV still reboots after these steps, the fault is likely hardware‑related and should be handled by a qualified technician.
When to call Prologic Technologies
You should contact Prologic Technologies when:
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The TV restarts even after a full power‑off and reset.
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The TV shows signs of overheating (hot casing, fan noise, burning smell).
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Features like Wi‑Fi, sound, or picture degrade along with the rebooting issue.
Our technicians test voltage stability, inspect the motherboard and power board, and reflash firmware where needed to stop the random restarts.
Table of common TV repair services
| Service area | What is covered |
|---|
| Service area | What is covered |
|---|---|
| Power supply repairs | Faulty capacitors, blown fuses, replaced power boards, unstable power fixes. |
| Motherboard & T‑Con repairs | Re‑soldering joints, replacing damaged ICs, fixing reboot‑triggering faults. |
| Software & firmware fixes | System resets, firmware updates, bug fixes for smart‑TV crashes. |
| No‑power or constant restarting | Diagnosis of boards, power supply, and protection circuits causing restarts. |
| Sound and picture faults | Fixes for audio dropouts, distorted picture, or flickering linked to hardware faults. |
| On‑site & workshop repairs | Home/office service and bench repairs with genuine parts and testing. |
Keep your TV stable and longer‑lasting
To reduce the chances of your TV restarting in future, keep the vents clean, avoid overloading power sockets, and update firmware regularly. If you notice slow‑downs, spontaneous restarts, or heating issues, have a Prologic Technologies technician inspect your TV early to avoid permanent damage.